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Day 1 (2/14/13)

Bryan Mills - Celebrating 2012 & Charting 2013

Tom Fischer - Financial / Operations Update

Dr. Tim Hobbs, Tom Malasto - The Community Way Culture-Driven Performance Model & Operating Calendar

Kyle Fisher, GE - Planning Process Introduction & Overview

Jean Putnam - Performance Improvement (Lean-Pl)

Stephanie Wood, Jason Snyder - Leadership Systems Model

Deb Lyons - Connect to Purpose (Heart)

Ruth Sens, Dave Green, GE, Change Agents - Change Management for Leaders & Table Exercise p1

Ruth Sens, Dave Green, GE, Change Agents - Change Management for Leaders & Table Exercise p2

Tom Malasto, Sue Reimbold, Judy Kees - Day 1 Wrap Up / Day 2 Set Up (Review Managers' Toolkit

Day 2 (2/15/13)

Tom Malasto - Welcome Back - Questions from Day One

Karen Fraser - 90 Day Plan

Karen Fraser - Monthly Meeting Model (MMM)

Community Leaders - Preparing for Practicing Critical Conversations & Table Exercise

Kristen Edwards, Harry Guimond - Connect to Purpose (Center for Joint Health)

Rich Bluni - Inspired Care or What's Right in Health Care p1

Rich Bluni - Inspired Care or What's Right in Health Care p2

Tom Malasto - Review Linkage / Closing Remarks